Getting Started: Referrals

To evaluate movers, you need to have a list of potential moving companies. While the Yellow Pages (for those of us who can even find their phone books!) and web searches can help, referrals can provide the best leads. Ask your friends, co-workers and new neighbors about their experiences. Look for people who have moved in the past 12 months, as companies' quality changes over time. Be sure to ask for details such as the names of people they worked with, what went well, and what to watch out for. Even information about moves that didn't go well can be helpful.

In addition to friends and co-workers, try to get referrals from industry professionals. Check with your leasing agent or real estate agent for experiences of their clients- they can be a wealth of helpful information. If you work for a large company, check with the Human Resources department to see if they have someone who works with relocation (even if you're not receiving relocation assistance- they may be willing to pass on useful information anyway). Getting these types of referrals will get your research started on the right foot.

Licensing

Movers are regulated by federal, state and local laws. At the federal level, a moving company that carries goods across state lines (interstate) needs to be licensed by the Department of Transportation (the DOT does not regulate local movers). At the state level, laws vary widely, and several states (Alaska, Delaware, District of Columbia, Maine, Maryland, South Dakota, Utah, and Vermont) don't require moving companies to have a separate license. For those that do, verify that the licenses are current.

We also recommend that your movers be bonded and insured, both as proof that the company is legitimate and financial stability in case the worst happens and you need to file a claim.

Investigate Potential Movers

Once you know the basics about your potential moving companies, it's time to find out about people's experiences. You want to know get opinions from objective, third-party opinions based on dozens or hundreds of consumer evaluations. While almost every moving company has had some kind of complaints, having objective resources is important. Fortunately, there are a few excellent resources you can use for free.

The U. S. Department of Transportation has a website devoted to its "Protect Your Move" program at http://www.ProtectYourMove.gov. There you'll find a link that will allow you to look up individual moving companies. You can also find individual customer reviews and opinions at both http://www.MovingScam.com and the Better Business Bureau website (http://www.BBB.org). It's a good idea to check all 3 to make sure you see a complete picture. Again, almost any mover who has been around for awhile will have a complaint from someone- you're looking for patterns of issues and how the movers attempted to resolve the issues.

In-home Estimates

Many companies provide methods for customers to obtain an estimate over the phone or on the web. This presents tremendous convenience for the consumer. Until a moving company representative takes a physical inventory, their estimates aren't very reliable. You should also be somewhat concerned when a moving company isn't interested enough in your business to request an in-home visit.

It can also be tempting to get only one or two estimates for an upcoming move. This presents two problems. The first problem is that it's very difficult to evaluate an estimate without having a few others to use as comparisons. The second problem is that you miss valuable opportunities to evaluate a mover's personnel without ever having met them. It's worth the time to get these estimates in person.

Pricing

Price is obviously very important when selecting a moving company. However, it isn't the only factor. In fact, we think that quality, safety and reliability are at least as important. When you think that you will be trusting all your most important possession to be driven off by complete strangers, it puts pricing in some perspective. Further, if you see an estimate that's more than 1/3 lower than the next lowest estimate, it's a good idea to find out why. Very often an extremely low estimate is a sign of movers who are either very inexperienced or desperate. And neither of those reasons should be cause for encouragement!

"Binding Not to Exceed" Estimates

There are 2 primary types of moving estimates- binding and non-binding. Non-binding estimates are not contracts, and provide those moving with limited rights. Binding estimates are contracts and are binding on both you and the moving company. "Binding Not to Exceed" estimates put a firm cap on the amount you can be charged, so long as you don't request additional services or add items to be moved. Moving companies tend to be careful in creating such estimates, and many companies don't offer them at all. However, wherever possible, see if you can get your potential movers to agree to creating one for you.

"Rogue Movers"

The Department of Transportation offers specific warnings about scam artists known as "rogue movers." These groups offer a very low estimate for an upcoming move. However, once your goods are on their truck, they demand exorbitant fees to release your possessions. Here are the warning signs the DOT points out:

• The mover doesn't offer or agree to an on-site inspection of your household goods and gives an estimate over the phone or Internet--sight-unseen. These estimates often sound too good-to-be-true. They usually are.

• The moving company demands cash or a large deposit before the move.

• The mover doesn't provide you with a copy of "Your Rights and Responsibilities When You Move," a booklet movers are required by Federal regulations to supply to their customers in the planning stages of interstate moves.

• The company's Web site has no local address and no information about licensing or insurance.

• The mover claims all goods are covered by their insurance.

• When you call the mover, the telephone is answered with a generic "Movers" or "Moving company," rather than the company's name.

• Offices and warehouse are in poor condition or nonexistent.

• On moving day, a rental truck arrives rather than a company-owned and marked fleet truck.

A Final Note

While selecting a moving company can be an imposing task, it's important to note that moves with reputable companies tend to turn out well. Following the simple steps in this article can help ensure that your move is a successful one.

For more free moving tips and a comprehensive moving checklist, please visit http://www.Movers-Edge.com/Moving-Checklist.

Packing always seems like a chore when trying to remember what to pack and deciding what to keep and lose so it doesn't clutter your new home. However, it has to be done. Make sure that you have decided on what to take to your new home and what to throw away long before you move so you won't be rushed into your decisions.

With the items that are in good condition but are not needed anymore, consider giving them away to friends and family or even to charity shops so you're sure that nothing good has gone to waste. Get boxes, newspaper and bubble wrap well in advance too, so you know how much you need for the final day.

Get as much help as possible from friends and family including any vans that they may have to help you out or any extra car space. To hire a van may be cheaper in the week day but at weekends there will be more people around to help you out so consider weighing up your options.

Why not make a plan on the computer/paper of where your furniture is going in your new home, not only will this help the removal men know where to place it and asses what doorways it will fit through, it will also allow you to find any empty spaces to fill or whether some rooms may look cluttered.

If you have decided to start from fresh and buy all your furniture once you are in your new home or you are moving out of someone's else home such as parents etc so you have hardly any items to take with you, you may need to consider short term furniture until you can afford the right furnishings or find the best ones to suit your home.

Friends and family may be helpful in providing you with things they don't need or old unused furniture but why settle for second best when you can have brand new modern furniture as soon as you need it.

Furniture rental or furniture hire gives you the opportunity to choose what furniture to hire and how long you need it. Not only will it also be cheaper than purchasing your furnishings but a majority of companies deliver the items, help to set them up and pick them up whenever you wish.

Save yourself some hassle when you move into your new home.

While you are responsible for packing the Relocube, a 6'x7'x8' container that is used to ship your items to your new home. A Relocube sits flat on the ground and can be filled completely or partial. Ultimately, any space that is left in your relocube or trailer is filled with other items, this makes U-pack "green" in that they save fuel when moving a few orders' at a time instead of wasting the space left.

To stay the most organized when packing, it's important to label your boxes and that all boxes are properly taped and constructed so there is no fear of them collapsing. Items such as dishes or other glassware should ideally be wrapped in bubble wrap and placed in plastic bins that can be secured between furniture. It is not ideal to use cardboard boxes for collectibles and/or breakables.

When packing, avoid loading more than 50 pounds into one box as this makes it more likely to break and puts your possessions at risk. Other items that may not be glass but are fragile should be wrapped in paper. Nothing large should be stacked on top of it. These boxes should be labeled FRAGILE.

Moving companies such as U-Pack just drive your items to their new home. Ultimately, movers are not responsible for how your items arrive to your new space. Your responsibility is packing and loading. Take special care that the moving company you choose as every reason to get your items there safely and without harm.

Whether you're moving for a new job, for the military or for school, moving companies such as U-pack provide an easy alternative to renting a truck or hiring a full-service moving company. Without the added stress and cost of these other options, these movers allow you peace of mind.

ABOUT THE AUTHOR: The moving companies I have chosen in the past have taken great care with my items. However, after packing everything I owned, it is my responsibility to ensure that my items arrive safely. Movers, especially those just driving your items, should be held responsible for the condition of your items when they arrive to your new home.